Data protection information

General notes and mandatory information

Name and address of the person responsible

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is

Hanwha Q CELLS GmbH
Sonnenallee 17 - 21,
06766 Bitterfeld-Wolfen (OT Thalheim)
Germany

+49 (0)3494 6699-0
+49 (0)3494 6699-199
q-cells@q-cells.com

Further information can be found in the Imprint take.

Data Protection Officer

The company data protection officer of Hanwha Q CELLS GmbH can be contacted at the above address, for the attention of the Data Protection Department, or at datenschutz@q-cells.com reachable.

Data protection

We take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot normally be read by third parties.

Objection to advertising e-mails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Scope of the processing of personal data

We only process our users' personal data insofar as this is necessary to provide a functional website and our content and services. The processing of our users' personal data only takes place regularly with the user's consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing.

Data erasure and storage duration

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract

This necessity may exist in particular if the data is still required in order to be able to fulfill contractual services, check and grant or defend against warranty and guarantee claims. In the case of statutory retention obligations, deletion will only be considered after the respective retention obligation has expired.

Registered users can assume that data about a purchase (e.g. invoices) will be stored for 10 years.

The following applies to user accounts: If the account is no longer active, a check will be carried out after 12 months at the latest to determine whether the account can be deleted. Deletion will not be considered if the underlying contractual relationship has not yet been fully terminated. This may be the case, for example, if
case if there are still claims on our part.

Recipients / forwarding of data

Personal data will not be passed on to third parties for commercial or non-commercial purposes.

However, we may use service providers for the operation of this website or for e-mail services, for example. It may happen that a service provider obtains knowledge of personal data. We select our service providers carefully, particularly with regard to data protection and data security, and take all measures required under data protection law to ensure permissible data processing.

Data processing outside the European Union

We do not process data outside the European Union. The server on which this website is hosted is located in a data center in Germany and is operated by a German company.

Rights of the data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller.

Right to information

You can request confirmation from the controller as to whether personal data concerning you is being processed by us. In the case of a request for information that is not made in writing and that cannot be verified in any other way, you must expect to be asked to identify yourself.

Right to data portability

You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller, where technically feasible. The freedoms and rights of other persons may not be impaired by this.

Right of objection

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. In these cases, you can expect us to make inquiries about the "special situation" within the meaning of Art. 21 para. 1 GDPR.

Right to revoke the declaration of consent under data protection law

You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR. A list of data protection officers within the Federal Republic of Germany and their contact details can be found at https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Data collection on our website

Provision of the website and creation of log files

Description and scope of data processing: The provider of the websites automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

  • IP addresses
  • Timestamp (date and time of the server request)
  • Request line (path of the destination address without the domain)
  • Status code (e.g. 404 if the visitor wanted to call up a non-existent page)
  • Size of the response body (data temporarily downloaded by the browser, e.g. images and texts)
  • Referer sent by the client (via which website the visitor came to this website)
  • User agent sent by the client (information on the type and version of the browser and the operating system)
  • Remote user (login process on the website using http basicauth, not normally)

Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

Purpose of data processing

Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. This data is not merged with other data sources.

Duration of storage, objection and removal options

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

If the data is stored in log files, this is the case after 7 days at the latest.

Storage beyond this is possible. In this case, the IP addresses of the users are deleted or anonymized so that it is no longer possible to identify the calling client.

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, the user has no option to object.

Further processing of IP addresses

Description and scope of data processing

In addition, the IP address is stored in our system in the event of incorrect login attempts. This is done in order to prevent and analyze hacking attempts. This data is also required for registered users in order to analyze and rectify technical errors during login, for example.
can. In addition, IP addresses of visitors are stored as part of a so-called "404 detection".

Legal basis for data processing

The legal basis for the processing of this data with regard to pure visitors to this website is Art. 6 para. 1 lit. f) GDPR. For registered users of this website, the legal basis is Art. 6 para. 1 lit. b) GDPR.

Purpose of data processing

Our interest here is to ensure the integrity, confidentiality and availability of the data processed via these websites. As part of a balancing of interests, our interests with regard to the processing of this data prevail here.

With regard to registered users of our "platform" (these Internet pages), it is also our contractual obligation to take such measures as are necessary to ensure the integrity, confidentiality and availability of users' personal data.

Duration of storage, objection and removal options

The data will be deleted as soon as it is no longer required for the purpose for which it was collected or the specified storage period has expired.

In the case of further processing of IP addresses, this is the case after 14 days at the latest. Storage beyond this period is possible.

If an analysis shows that a visitor to the website is attempting to gain illegal access to our "platform" (these web pages), the IP address will be stored for a longer period in order to block the IP address if necessary. We determine the storage period on a case-by-case basis after carrying out a proportionality check.

If you are a customer or registered user of this website, the IP address that was assigned to your end device when the contract was concluded will be stored until the end of the contractual relationship. The same applies if you have purchased a download product. In this case, the time and IP address from which the download was made will be stored for as long as you are a registered user of this website.

The collection of data to ensure the integrity, confidentiality and availability of the data is mandatory. In this respect, the user has no option to object.

Use of cookies

[borlabs-cookie type="btn-consent-preferences" title="View and adjust cookie settings"]

Description and scope of data processing

Some of these Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser for a specific period of time.

Session cookies

Most of the cookies we use are so-called session cookies. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

Application cookies

No cookies are set in the visitor's browser when they simply visit the website. These are usually only used for the duration of the session ("session cookies"), e.g. to save orders or the "logged in" status.
tus" or to manage the so-called "session".

The software used here sometimes uses cookies during interactions, which are stored over a longer period of time. These are used, for example, through the use of the "cookie banner".

Cookies are also used if you have a user account on our website and you have activated the "Remember selection" function when logging in or if you set up a user account on this website and remain logged in as a user, i.e. you do not log out or log off.

Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. c) and f) GDPR. For cookies used for registered users, the additional legal basis is Art. 6 para. b) GDPR.

Purpose of data processing

As the operator, we have a legitimate interest in the storage of cookies for the technically error-free and optimized provision of our services and in order to be able to provide our contractual services with appropriate ease of use for registered users. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.

Duration of storage, objection and removal options

The data will be deleted as soon as it is no longer required for the purpose for which it was collected or the specified storage period has expired.

The duration of the cookies is usually up to 14 days, in the case of the use of the "Remember selection" function 90 days for reasons of convenience.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general. You can also delete the above-mentioned cookies in your browser on a case-by-case basis or periodically in order to delete tracking information. You can find more information in the program help for your browser. If cookies are deactivated, the functionality of this website may be restricted.

User account ("Account") and registration

Description and scope of data processing

If you have set up a user account on this site, the information you provide will be stored for the duration of the user relationship.

With regard to the mandatory information required in each case, we refer you to our terms of use, from which the relevant information can be found. We may use additional user registration forms that may collect other information from you.

In particular, the online courses you have completed, your learning progress and, if applicable, the certificates for your online courses or orders you have placed are stored in your user account.

If you create a user account, you will also be sent so-called transactional emails from our website. Transactional emails are, for example, emails in which you are asked to verify your email address for a "double opt-in" or in which you are sent a link to reset your password via the "forgotten password" function, you are informed of news about online courses you have taken, or you are sent a link to reset your password.
that confirm a purchase, membership, etc.

Legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.

If the registration serves the fulfillment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b GDPR.

The upstream and downstream data processing is based on Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the preparation of newsletter mailings, maintenance of blacklists and unsubscriptions.

Purpose of data processing

Registration is required to identify the user in order to be able to use certain free or fee-based services on our website, such as the content intended for the user (such as training courses, videos, presentations, etc.) and, if applicable, for the individual assignment of results and answers in the context of online training courses.

Duration of storage, objection and removal options

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case for the data collected during the registration process if the registration on our website is canceled or modified.

As a user, you have the option of canceling your registration at any time and you can have the data stored about you changed at any time.

If the data is required to fulfill a contract or to carry out pre-contractual measures, premature deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.

Contact form and e-mail contact

Description and scope of data processing

There is a contact form on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored. These data are

  • Last name, first name
  • E-mail address

The following data is also stored at the time the message is sent:

  • The IP address of the user
  • Date and time of use

Your consent is obtained for the processing of the data as part of the sending process and reference is made to this privacy policy.

Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored.

No data will be passed on to third parties in this context. The data is used exclusively for processing the conversation.

Legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.

The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 lit. f GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

Purpose of data processing

The processing of the personal data from the input mask serves us solely to process the contact. If you contact us by email, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of storage, objection and removal options

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. The additional personal data collected during the sending process will be deleted after a period of 14 days at the latest.

For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

At the end of each year, we check whether further storage is required or whether there are any retention obligations for the emails. Depending on this, emails are either stored further or deleted.

The user has the option to revoke their consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting us will be deleted in this case.

External remote learning content

This website uses external remote learning content from Lecturio for use. This external learning content is provided by Lecturio's processor Amazon Web Services (AWS) and retrieved from its servers. During retrieval, only standardized server log files are created at AWS.

Personal data

According to the GDPR, IP addresses are considered personal data. By retrieving video content and download materials, IP addresses are technically necessary for the transmission of this content. Lecturio does not receive or process any other personal data in connection with the IP addresses.

Server log files

Server logs include IP addresses, devices used, browser types and versions, operating system and version, access times.

Information on the processor

Amazon Web Services (AWS)
Amazon Web Services EMEA SARL
38 Avenue John F. Kennedy,
L-1855 Luxembourg, Luxembourg

Processing location

Dublin (Ireland)

Type of partial services

Data center in Dublin, Ireland
Provision of videos and download materials.

Data protection

Processing is carried out on the basis of an order processing contract (AV-V) in accordance with Art. 28 GDPR with standard data protection clauses (Art. 46 GDPR).

Certificates

Service provider certified according to ISO 27001:2013, ISO 27017:2014, ISO 27018:2013, SOC 1, PCI DSS Level 1

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